46 YEARS of QUALITY and SERVICE at CWS
CWS Contract Packaging has more than 46 years of contract packaging experience and expertise. It is our experience, robust capabilities, industry relations and quality that makes CWS your one-stop shop for complete packaging and distribution solutions. Our cradles to grave solutions include: package design and engineering, in-house tool & die creation and machining, full kitting/assembly/production services, quality assurance, validation, accurate inventory control and expanded distribution capabilities.
Customer service is our number one priority. Customer relations and outstanding customer service reflect CWS’s commitment to providing highly responsive service and superior quality packaging. Our differentiator is that we listen and react to our customers ever changing needs. This approach, coupled with the ability to be flexible allows the customer to react to market conditions and optimize their products as a result. Here are a few examples of what customers have to say about CWS:
When asked: What is CWS’s Best Quality or Attribute?
“Flexibility and willingness to meet customer needs. This gives the sense of [us] being the only customer, even though we know you provide services to a number of other companies.” |
CWS is a certified supplier for several of the top U.S. pharmaceutical, Cosmetic, HBA and Retail companies. CWS specialize in projects that require a traditionally higher level of manual labor. Customers have found that utilizing CWS for these types of projects has allowed them to optimize the utilization of their internal resources, to maximize the value on their end products. When a customer’s internal labor force is re-focused to core processes, and more manual, non-line integrated processes are outsourced to companies like CWS, end items achieve higher margins, comparatively high-overhead based labor is controlled, operations are streamlined, and product throughput is improved.
CWS believes in creating a value for their customers through the utilization of their services. CWS team members take the time to, and understand the responsibility in, working with the customer to understand all aspects of their product, what factors (market, price, complexity, marketing appeal, etc) drive the success and failure of the product, and how to create a project development/execution plan that ensures product to market success.
CWS believes that a customer relationship needs to be strategic in nature and rooted in partnership. CWS views and operates its business and operations as extensions of their customers business. It is this synergy that has made CWS and its customers successful in their joint endeavors. |
